Privacy Policy

 Information collected by Pips Markets

The categories of non public personal information which Pips Markets collects include information provided by the customer when opening an account or processing a transaction such as name, address, assets, bank information, and prior trading experience.

This also includes information used to verify identity such as copies of government issued identification including passports, driver licenses, and credit reports.

Information resulting from transactions between the customer and Pips Markets or its affiliates such as deposit and withdrawal records is also collected.

Pips Markets may also collect information derived from customer navigation and usage of its website and trading platforms including account trading statements.

Information disclosed by Pips Markets and to whom

Pips Markets does not share non public personal information about clients or former customers except as permitted by law.

Information may be provided to non affiliated third parties when required to provide financial services such as consumer reporting agencies.

Information may also be disclosed to government or regulatory authorities to comply with legal processes including subpoenas audits or investigations.

Information may be disclosed if the customer authorizes such disclosure.

Confidentiality and security procedures

Personal information is used to verify identity evaluate applications perform risk assessments fulfill contractual obligations administer accounts resolve issues provide requested services investigate complaints support disputes improve products prevent fraud and comply with legal obligations.

Only authorized personnel may access customer information and only when required to complete a transaction.

Pips Markets maintains safeguards that comply with applicable regulations to protect non public personal information.

Former customers’ information is protected in the same manner as current customers although former customers do not receive annual privacy notices.

Pips Markets reserves the right to update this policy which may always be reviewed on the company website.

Consent to electronic transmission of confirmations and account statements

The customer consents to receiving account information and trade confirmations electronically through the internet instead of physical delivery.

Authorization to transfer funds

The customer authorizes Pips Markets to transfer assets between accounts held by the customer either within Pips Markets or with approved financial institutions at its discretion.

Agreement to use collateral

The customer authorizes Pips Markets to sell pledge rehypothecate assign invest commingle or otherwise use any collateral held including contracts used as collateral for loans or trading.

This authorization applies to all customer accounts and remains in effect while the account is open or obligations exist.

Social Security and Tax ID certification

The customer certifies that the provided tax identification number is correct and that the account is not subject to backup withholding.

Trading rules and procedures

All customers must comply with trading rules which may be updated at any time.

The trading week generally runs from Sunday evening to Friday afternoon Eastern Time subject to holidays and maintenance periods.

Arbitration agreement

Any dispute between the customer and Pips Markets must be resolved through binding arbitration in accordance with applicable arbitration rules.

Arbitration decisions are final and binding.

Class actions and consolidated claims are not permitted.

Deposit and account information

Deposits are made via wire transfer and funds are not available for trading until cleared.

All bank fees are the responsibility of the customer.

Accounts are denominated in US dollars unless otherwise agreed.

A minimum deposit of 10 dollars is required.

Funds may only be deposited or withdrawn by the account holder.

Telephone orders

Telephone trade execution is available only when platform access is unavailable due to customer side technical issues.

Identity verification is required before orders are accepted.

Liquidation and pricing

Pips Markets may liquidate positions automatically and customers are responsible for resulting losses.

Prices may differ from other providers.

Rollover rates and interest calculations are determined by Pips Markets.

No guarantee of profit

Trading involves significant risk and there is no guarantee of profit.

Customers may lose their entire deposited capital.

Order execution limitations

Market conditions may prevent execution of stop loss limit or OCO orders at requested prices.

Customers remain responsible for executed trades.

Technology risks

Trading platforms are provided as is and may experience technical issues.

Pips Markets does not guarantee uninterrupted access or error free operation.

Chat based trade communication

Electronic chat systems may be used to communicate trade instructions with the trading desk.

Source of funds

Customers confirm that deposited funds are legitimate and sufficient to support trading activities.

KYC policy

Pips Markets maintains strict Know Your Customer procedures to prevent fraud money laundering and terrorist financing.

Fraudulent accounts will be closed and funds forfeited.

Document verification

Customers may be required to submit identification documents including passport copies proof of address and payment verification before transactions are processed.

Anti money laundering policy

Pips Markets follows international AML guidelines and monitors transactions for suspicious activity.

Cash and third party transfers are not accepted.

Legal restrictions

Customers are responsible for complying with local laws regarding financial services.

An inactivity fee may apply after six months of no trading activity.

Pricing errors and off market quotes

Pips Markets may correct or void trades affected by material pricing errors and is not liable for resulting losses.

Behaviour policy

Abusive aggressive or unreasonable behaviour toward staff is not tolerated.

Pips Markets may restrict access terminate communication or close accounts where necessary.

Our approach

Actions taken to protect staff and operations will be proportionate and documented.

Serious incidents may be reported to authorities.